Benihana - Schaumburg

nergis nergis a month ago

You guys ruined our birthday dinner. First we sat down and got no service for 38mins. The chef came to cook but we hadnt even gotten our soups yet. Anyway. I mentioned 3 times, we are here for a bday. There was another family also celebrating a bday at our table. We even said we got the 2 birthday boys at the table, laughed about it ect. In the end the waiter only brought out 1 candle ice cream to the other family totaly ignored us. So I told him remember I told you many times we are here for a bday too. He said it was so busy he forgot. So.. the right thing would be to go the kitchen and get a candle ice cream correct??? Well He didnt. He brought me the bill. $168.. this might seem small to you but for me it was a big deal. You guys embarrassed me....and ruined our dinner. If you make a mistake fix it!!! So sad cause Im a regular customer.

Daddy Don 3 months ago

Ordered: 5 course hibachi steak, seafood diablo. Good: steak & shrimp - tender, juicy, well seasoned. The atmosphere was pretty good. Well organized and maintained. Not good: - 5 course? Few chucks of zucchini and onion (please don’t call this as a course. Shame), dried and untasted small salad (salad and dressing is a joke. It’s like a bowl of salad comes with a food tray in a food court. Store bought dressing could be much better.), soy sauce soup (supposedly onion soup. Poor taste and quality), bowl of white rice, and green tea (it was not served and wasn’t even asked. Found that green tea was a part of course menu when I checked the website later.). It’s a shame they call it “course” menu for such a poor & small side dishes. The main food was not at the level of the price tag (Except steak and shrimp). Overall, when you spend almost $250 for a family of four, the quality should be better than this.

Sassy bhavz 5 months ago

This place is great for a party. You get a table, and the food is cooked right in front of you. If you’re a vegetarian, it might be a bit challenging since the food is cooked on the same grid, and the meat is touching each other. The taste was okay, but it’s all about the presentation. The fried rice was good, but it was a bit overpriced. I’d visit once just to experience it. It was our anniversary so they gave us a scoop of icecream as complementary.

Amanda Faraj 8 months ago

BEWARE OF JUAN THE MANAGER DISGUSTING We had a reservation for five people and arrived during a snowstorm. One person in our party was running behind, and at first we thought they might not make it, so we told the host they were no longer coming. After we were seated, we found out they actually were on their way, just delayed. Within that time, we ordered sushi and appetizers and waited about 40 minutes for them. While we were still waiting, our waitress suddenly told us we had been sitting there for 45 minutes and that they could not “hold” the table anymore unless we ordered our full meals immediately. We were basically pressured into placing everyone’s entrée order, including for the person who had not even arrived yet. When the chef finally came to the table, we were shocked that we were not allowed to make any additional requests or adjustments. At other Benihana locations, you are normally allowed to order extras through the chef or have the waitress run back for things like extra rice or sides. None of that was offered here, even though the restaurant was almost completely empty. The food itself was either undercooked or overcooked and honestly tasted bad. For the price,

Guillermo Garfias Jr a year ago

We went to celebrate my son’s Graduation🧑‍🎓. It was a great experience for my whole family. My son didn’t start eating until after the show was completely over. That’s how much HE enjoyed the chef doing his cooking in front of us. Everyone from the hostess to the waiter to the Chef were all excellent to us. We really felt welcomed and well taken care of by everyone. The food was all seasoned and cooked to perfection, not to mention the delicious desserts. You get a 6 course meal for a great price, so not only do you get quantity but quality as well. I would definitely recommend this place to everyone. It’s a must to experience at least once.